AI in the Library: Future Impact and Human Values
amersfoort, donderdag, 21 augustus 2025.
During a free Tegenlicht meet-up at Bibliotheek het Eemhuis in Amersfoort, the role of AI in the library is discussed. Experts and the public come together to explore how AI can support or replace human labour, and what implications this has for collection management and user services. The meeting provides a platform for discussing the balance between technology and human interaction in the library sector.
Introduction
The integration of Artificial Intelligence (AI) into libraries is a topic of growing interest and debate. As technology advances, it presents both opportunities and challenges for the library sector. The free Tegenlicht meet-up at Bibliotheek het Eemhuis in Amersfoort serves as a forum for these discussions, bringing together experts and the public to delve into the future impact of AI on libraries.
Supporting Human Labour
One of the key areas of discussion is how AI can support human labour within libraries. From automating routine tasks to enhancing user experience, AI has the potential to free up librarians’ time, allowing them to focus on more complex and value-added activities. However, this also raises questions about the extent to which AI should replace human roles and the skills that librarians will need to develop to work alongside AI systems.
Implications for Collection Management
Collection management is another critical area where AI can make a significant impact. AI algorithms can help in cataloguing, organising, and preserving vast collections more efficiently. They can also provide insights into user preferences and trends, enabling libraries to tailor their collections to better meet the needs of their communities. However, the use of AI in this context also brings ethical considerations, such as data privacy and the potential for bias in algorithmic decision-making.
Enhancing User Services
User services are at the heart of any library’s mission, and AI can play a crucial role in enhancing these services. Chatbots and virtual assistants can provide 24/7 support, answering common queries and guiding users through the library’s resources. Personalised recommendations based on user history can also enrich the user experience. However, the human touch remains essential, and finding the right balance between AI and human interaction is a key challenge for libraries.
Balancing Technology and Human Interaction
The meet-up at Bibliotheek het Eemhuis highlights the importance of maintaining a balance between technology and human interaction. While AI can offer numerous benefits, it cannot replace the unique value that human librarians bring to the library environment. The discussions aim to foster a deeper understanding of how AI can complement, rather than replace, human roles, ensuring that libraries continue to serve as inclusive and community-focused spaces.