National Library Congress 2025: Forward-Looking Discussions and Innovations
amsterdam, maandag, 23 juni 2025.
During the National Library Congress 2025 in Amsterdam, important themes such as community librarianship, financial sustainability, and international solidarity were discussed. With 150 participants from 10 countries, the role of libraries in the digital world and how they can adapt to remain relevant were explored. A new initiative for financial support of libraries in developing countries was launched, highlighting the international dimension of the sector.
AI in Modern Libraries: A New Dimension
The National Library Congress 2025 in Amsterdam shed light on the future of libraries, including the integration of artificial intelligence (AI). AI is playing an increasingly significant role in library services, significantly enhancing user experience. Specific applications such as AI-driven search systems, personalised recommendations, automated cataloguing, and digital assistants are becoming more prevalent. This technology helps libraries operate more efficiently and offer users a more personalised experience [1].
AI-Driven Search Systems
One of the most notable applications of AI in libraries is the AI-driven search system. These systems use machine learning algorithms to optimise search results and provide more relevant information. For example, the library of Helmond-Peel is working with various partners to enhance service quality, where AI plays a crucial role in improving search functionality [2].
Personalised Recommendations
AI enables the provision of personalised recommendations based on users’ reading history and preferences. This helps users discover new books and resources that align with their interests. For instance, the KB (National Library) has recently implemented an AI system that provides recommendations based on users’ previous search actions and reading history [3].
Automated Cataloguing
Automated cataloguing is another critical area where AI has a significant impact. By using natural language processing (NLP), libraries can quickly and accurately catalogue books and articles. This saves a considerable amount of time and resources, allowing libraries to focus on other important tasks. The National Library Congress 2025 discussed how automated cataloguing can increase library efficiency and improve information accessibility [1].
Digital Assistants
Digital assistants, such as chatbots and voice-activated interfaces, help users find information and navigate the library. These tools are designed to answer questions, manage reservations, and guide users. For example, the library of Amsterdam has implemented a chatbot that is available 24/7 to support users [4].
Challenges and Ethical Considerations
While AI offers many benefits, it also presents challenges. Privacy is a significant concern, as AI systems often collect sensitive user data. Additionally, ensuring the accessibility of this technology for all users, including those with disabilities, is essential. The changing role of library staff is another important aspect, as they need to adapt to new technological tools and tasks [1][3].
Impact on Information Literacy and Democracy
The integration of AI in libraries positively impacts information literacy and the democratisation of knowledge. By helping users find and understand information, libraries play a crucial role in promoting reading enjoyment and digital self-reliance. Experts like Sophie Van der Linden emphasise that international cooperation is essential to secure the future of libraries and reduce the knowledge barrier [3].
Practical Examples and Expert Views
Several libraries have successfully implemented AI technologies. For example, the library of Helmond-Peel has initiated an innovative project to collaborate with schools and other partners to enhance service quality. Expert Manon Verrijth stresses that investing in the team and collaboration is central to achieving sustainable impact [2].